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Technical Content Creator

1 week ago

Chennai, Tamil Nadu, India Mizuho Full time

Mizuho Global Services India Pvt. Ltd. is looking for an experienced IT Documentation Specialist to create and maintain technical documentation related to IT systems, processes, and projects.

Job Summary

This role ensures that all technical information is clear, accurate, and easily accessible to both technical teams and non-technical stakeholders.

Responsibilities
  • Develop and update IT documentation, including user manuals, system guides, SOPs, and technical specifications.
  • Collaborate with IT teams to gather information and produce high-quality documentation that supports business operations and enhances user experience.
  • Develop templates and guidelines for IT documentation and organize and categorize documentation for easy access by stakeholders.
Requirements

The ideal candidate will have:

  • A Bachelor's degree in Information Technology or a related field.
  • Proven experience in technical writing or IT documentation.
  • Familiarity with IT systems, infrastructure, and IT Governance.
  • Experience in the banking domain will be an advantage.