Client Success Director

5 days ago


Chennai, Tamil Nadu, India Tag Full time
Company Overview

We are a leading provider of creative production services. Our team is passionate about delivering high-quality solutions to our clients.

**Our Mission**: To deliver exceptional creative production services that exceed our clients' expectations.

**Our Values**:
  • • Collaboration
    • Innovation
    • Quality
    • Customer satisfaction


**Job Summary**: As a Client Success Director, you will be responsible for driving customer satisfaction and retention. This role involves working closely with our clients, understanding their needs, and developing strategies to meet those needs.

**Key Responsibilities**:
  • • Develop and maintain strong relationships with clients
    • Identify opportunities for upselling and cross-selling
    • Collaborate with internal teams to ensure smooth project delivery
    • Analyze customer feedback and develop strategies to improve customer satisfaction


**Requirements**:
  • • 10+ years of experience in a related field
    • Proven track record of managing global client relationships
    • Excellent communication and project management skills
    • Ability to work in a fast-paced environment
    • Strong analytical and problem-solving skills


**What We Offer**:
  • • Competitive salary and benefits package
    • Opportunities for professional growth and development
    • Collaborative and dynamic work environment
    • Recognition and rewards for outstanding performance


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