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Technical Implementation Specialist

2 months ago

Pune, Maharashtra, India Fiserv Full time

About the Role

We are seeking a highly skilled Technical Implementation Specialist to join our team at Fiserv. As a key member of our implementation team, you will be responsible for delivering professional and timely client communications regarding project updates, ongoing support items, and product implementation services.

Key Responsibilities

  • Deliver high-quality implementation services to clients, ensuring timely and effective project delivery.
  • Develop and maintain a deep understanding of Fiserv products and services, as well as relevant industry trends and standard methodologies.
  • Collaborate with cross-functional teams to identify and resolve implementation-related issues.
  • Provide exceptional customer service, responding to client inquiries and concerns in a timely and professional manner.

Requirements

  • Bachelor's degree in Computer Science, Management Information Systems, Information Technology, or related field.
  • Minimum 2+ years of experience in customer-facing projects, client support roles, or IT service industries.
  • Strong analytical and problem-solving skills, with the ability to work independently and collaboratively.
  • Excellent communication and interpersonal skills, with the ability to effectively communicate with clients and internal stakeholders.

About Fiserv

Fiserv is a global leader in payments and financial technology, serving clients in over 100 countries. We are committed to innovation and excellence, and our team is passionate about delivering exceptional results.