System Performance Analyst

7 days ago

Mumbai, Maharashtra, India beBeeSystemsEngineer Full time ₹ 4,00,000 - ₹ 8,00,000

We are seeking a detail-oriented and proactive systems engineer to join our team. The ideal candidate will have a strong background in IT operations, with beginner to intermediate-level experience with monitoring tools.

Key Responsibilities:

Monitor system performance, server uptime, and network availability via SolarWinds, ManageEngine, and Zabbix dashboards

Respond to alerts and perform preliminary triage of infrastructure-related incidents

Escalate critical issues to L2/L3 support teams with appropriate logs and diagnostic data

Support OS-level checks on Windows/Linux systems, including disk space, CPU, and service status

Assist in configuring thresholds, alert parameters, and basic integrations within monitoring platforms

Document alert resolutions, ticket progress, and incident reports as part of knowledge management

Participate in daily health checks and provide summaries to operations teams

Coordinate with service desk teams to ensure timely closure and escalation of monitored incidents

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