Healthcare Service Delivery Specialist

13 hours ago

Rajahmundry, Andhra Pradesh, India beBeeCare Full time ₹ 40,00,000 - ₹ 80,00,000
Job Title: Health Care Services Coordinator

We are seeking a dynamic and dedicated Health Care Services Coordinator to join our organization.

  • Coordinate between healthcare facilities, medical professionals, and patients for smooth scheduling of procedures.
  • Manage patient inquiries, appointments, and follow-up care.
  • Support the team in hospital partnerships, marketing events, and outreach programs.
  • Maintain accurate records, billing support, and ensure operational efficiency.

Requirements:

  • Bachelor's degree (any discipline); healthcare or management experience preferred.
  • Excellent communication and interpersonal skills (English preferred).
  • Strong organizational and multitasking abilities.
  • Prior healthcare coordination experience will be an advantage.

Responsibilities:

  1. Develop and maintain strong relationships with healthcare providers, hospitals, and patients.
  2. Ensure seamless coordination of patient care, from initial consultation to post-treatment follow-up.
  3. Provide exceptional customer service, addressing patient queries and concerns promptly and professionally.
  4. Analyze and optimize existing processes to improve efficiency and productivity.

Key Performance Indicators:

  • Timely completion of tasks and projects.
  • High levels of patient satisfaction and engagement.
  • Effective collaboration with cross-functional teams.
  • Accurate record-keeping and data analysis.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and professional development opportunities.
  • A competitive salary and benefits package.

About Us:

We are a leading provider of innovative solutions in the healthcare industry. Our mission is to deliver exceptional patient care and outcomes through collaborative teamwork and cutting-edge technology.

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