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High Salary: Customer Support Representative
3 weeks ago
We are seeking a highly skilled and motivated individual to join our team as a Customer Service Associate. In this role, you will be responsible for handling incoming customer queries, providing accurate information, and delivering exceptional customer experiences.
Key Responsibilities:
Attend inbound calls and resolve customer inquiries efficiently.
Provide accurate banking-related information in accordance with process guidelines.
Maintain high levels of customer satisfaction through professional communication.
Document call details and escalate issues when necessary.
Collaborate with team leaders to meet service quality standards.
Preferred Candidate Profile:
Education: Bachelor's degree or equivalent.
Freshers are encouraged to apply.
Communication Skills: Good command of Hindi, Marathi, and basic English (V3 level).
Willingness to work in rotational shifts and weekly offs.
Customer Focus: Strong attention to detail and customer-centric approach.
