Business Relationship Support Specialist
3 weeks ago
Wells Fargo is seeking a highly skilled Business Relationship Support Associate to join our team. In this role, you will be responsible for managing a complex portfolio of customers, working closely with managers to oversee a portfolio of accounts, and identifying opportunities for process improvements within the portfolio.
Key Responsibilities:
- Manage a complex portfolio of customers, including reviewing and analyzing the decision process for customer accounts and evaluating the profitability and risk of designated portfolios.
- Verify compliance and report identified issues for resolution, presenting recommendations to resolve and exercising independent judgment.
- Develop expertise in the policies, procedures, and compliance requirements related to commercial banking, collaborating and consulting with peers, colleagues, and managers to resolve issues and achieve goals.
- Provide general servicing and transaction assistance, including commercial banking systems updates, such as internal clean-up of product codes, authorized representative updates, and signer maintenance.
- Interact with internal customers, including relationship managers and relationship associates, to provide customer support and develop internal relationships with front-line teams.
Requirements:
The ideal candidate will have at least 6 months of Business Relationship Support experience, or equivalent demonstrated through work experience, training, military experience, or education. A B. Com or equivalent degree, preferably an MBA or M.Com, is also required. Intermediate Microsoft Office skills and knowledge of business banking compliance controls, risk management, and loss prevention are necessary. Strong analytical thinking, attention to detail, and communication skills are also essential.
What We Offer:
Wells Fargo is committed to diversity, equity, and inclusion in the workplace. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for commercial banking, we encourage you to apply.
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