IT Project Manager

1 week ago

Mangalore, Karnataka, India beBeeProject Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

We are seeking a highly skilled and motivated project leader to oversee IT and managed services projects. The ideal candidate will bring strong fundamentals in project management, hands-on experience with managed services delivery, and proven expertise in agile methodologies.

Title: Project Manager – IT & Managed Services

Location: Remote Work

Experience Level - 2-5 years only

  • Lead and manage the end-to-end lifecycle of IT and managed services projects, ensuring strict adherence to scope, schedule, and budget.
  • Drive SLA-driven service delivery with a focus on governance, compliance, and continuous service improvement (CSI).
  • Serve as the primary point of contact for Severity 1 & Severity 2 issues, coordinating swift resolution with minimal impact to business operations.
  • Develop and maintain 24/7 coverage rosters to ensure uninterrupted service availability.
  • Oversee the preparation, review, and approval of root cause analysis documents, ensuring accuracy and timely closure.
  • Effectively manage and refine the project backlog, collaborating with client stakeholders to prioritize work items aligned with business goals.
  • Anticipate risks proactively, establish mitigation strategies, and address issues before they escalate.
  • Maintain a consistent reporting cadence (weekly, monthly dashboards, progress updates) to clients and internal leadership.
  • Document and track all activities with high attention to detail, including minutes of meeting (MoMs), decision logs, and follow-ups.
Required Skills & Experience:
  • A strong foundation in project management concepts – risk management, scope management, stakeholder management, change management, and decision logging.
  • Proven experience delivering projects in a managed services environment, including SLA management and governance models.
  • Expertise in agile and Scrum methodologies with hands-on delivery experience.
  • Demonstrated ownership and accountability, driving deliverables with minimal supervision.
  • Highly organized with excellent documentation skills and the ability to maintain a structured, transparent, and reliable source of truth.
  • Strong proactive risk anticipation and mitigation capabilities.
  • Excellent client communication and relationship management skills with the ability to influence and lead conversations.

We offer a dynamic and supportive work environment that encourages innovation and growth. Our team is passionate about harnessing technology to drive business outcomes and improve lives.

At our organization, we believe in the power of collaboration and teamwork. We strive to create a workplace culture that values diversity, equity, and inclusion, where everyone feels empowered to contribute their best ideas and skills.

We are committed to helping our clients succeed by providing them with innovative solutions that meet their unique needs. Our team is dedicated to delivering exceptional results through hard work, dedication, and a commitment to excellence.

We are always looking for talented individuals who share our passion for technology and business. If you are a motivated and driven professional looking for a challenging and rewarding career opportunity, we encourage you to apply.

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