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Grievance Manager

3 weeks ago

Thoothukudi, Tamil Nadu, India beBeeConflict Full time ₹ 10,00,000 - ₹ 15,00,000

We are seeking a professional with exceptional conflict resolution skills to join our team as a Grievance Manager. In this role, you will be responsible for handling employee and stakeholder concerns with professionalism, discretion, and care.

Key Responsibilities:
  • Manage all formal grievances and complaints in a timely and impartial manner.
  • Conduct investigations through interviews, data collection, and documentation.
  • MEDIATE between parties to reach fair and timely resolutions.
  • Ensure compliance with internal policies and applicable labor laws.
  • Advise employees and management on grievance handling procedures.
Requirements:
  • Bachelor's degree in HR, Law, Psychology, Business Administration, or a related field.
  • 1–2 years of experience in grievance handling, employee relations, or a similar role.
  • Strong conflict resolution and investigative skills.
  • Ability to stay objective and unbiased in sensitive situations.
  • High levels of discretion, confidentiality, and professionalism.
  • Excellent written and verbal communication skills.
Benefits:
  • Be part of an AI-driven, forward-thinking organization.
  • Work closely with experienced HR professionals.
  • Get exposure to real-world challenges in people management.
  • Join a collaborative and employee-focused workplace culture.
About the Role:

This is an opportunity to work in a dynamic environment where you can make a real impact. If you have a passion for resolving conflicts and improving workplace relationships, we encourage you to apply.