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Chief Business Intelligence Officer

2 weeks ago

Madurai, Tamil Nadu, India beBeeAnalytics Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

We are looking for an experienced Data Insights Manager to join our team. The successful candidate will be responsible for developing business insights in areas such as promotion effectiveness, elasticity, and customer engagement.

This is a strategic role at the heart of data-driven decision-making, shaping promotion strategies, customer engagement, loyalty measurement, and advanced analytics adoption across retail and digital touchpoints.

Key Responsibilities:
  • Developing and implementing business metrics that measure customer lifecycle health, retention, and loyalty.
  • Prioritizing the analytics backlog, balancing quick wins with deep-dive strategic analyses.
  • Leading a small analytics team or mentoring analysts, guiding them in methodology, prioritization, and problem-solving.
  • Collaborating with IT and data engineering teams to strengthen data infrastructure, governance, and quality standards.
  • Communicating insights clearly and actionably to leadership and cross-functional teams.
Requirements:
  • 6+ years of experience in business insights, analytics, or customer intelligence, preferably in B2C retail, lifestyle, or e-commerce.
  • Strong track record in building and operationalizing customer metrics (e.g., retention, repeat, churn, CLTV).
  • Hands-on expertise with analytics tools, dashboards, and SQL.
  • Experience in leading a small analytics team or mentoring analysts.
  • Exposure to AI/ML applications in CRM such as churn prediction, propensity models, and uplift modeling is a strong plus.
  • Strong stakeholder management and communication skills to translate data into business action.