Store Operations Manager

6 hours ago


Palakkad, Kerala, India beBeeOperations Full time ₹ 5,00,000 - ₹ 10,00,000

Job Title: Store Operations Leader

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Description: We are seeking a highly skilled and experienced Store Operations Leader to join our team. As a Store Operations Leader, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring the overall success of our stores.

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Responsibilities:

  • Customer Focus: Foster a culture of exceptional customer service by coaching team members on customer greeting and interactions.
  • Driving Sales: Develop strategies to drive sales growth and meet targets, allocating tasks to staff members as needed.
  • People Development: Assist in recruiting high-potential staff, provide effective training, and deliver constructive feedback to enhance team performance.
  • Cash & Inventory Management: Monitor cash reconciliation, ensure availability of merchandise, conduct regular stocktakes, and maintain quality standards.
  • Supervision: Ensure the well-being of store employees, resolve issues promptly, and maintain high-quality standards for eye check-ups.
  • SOP Adherence & Implementation: Enforce successful implementation of retail SOPs, update colleagues on business performance, and schedule team shift timings effectively.
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Requirements:

  • Minimum 3 years of experience in a retail leadership role.
  • Proven track record of driving sales growth and improving customer satisfaction.
  • Excellent communication and coaching skills.
  • Able to work in a fast-paced environment and prioritize tasks effectively.
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Benefits:

  • Competitive salary and bonus structure.
  • Ongoing training and development opportunities.
  • Opportunities for career advancement.


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