
Store Operations Manager
6 hours ago
Job Title: Store Operations Leader
">Description: We are seeking a highly skilled and experienced Store Operations Leader to join our team. As a Store Operations Leader, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring the overall success of our stores.
">Responsibilities:
- Customer Focus: Foster a culture of exceptional customer service by coaching team members on customer greeting and interactions.
- Driving Sales: Develop strategies to drive sales growth and meet targets, allocating tasks to staff members as needed.
- People Development: Assist in recruiting high-potential staff, provide effective training, and deliver constructive feedback to enhance team performance.
- Cash & Inventory Management: Monitor cash reconciliation, ensure availability of merchandise, conduct regular stocktakes, and maintain quality standards.
- Supervision: Ensure the well-being of store employees, resolve issues promptly, and maintain high-quality standards for eye check-ups.
- SOP Adherence & Implementation: Enforce successful implementation of retail SOPs, update colleagues on business performance, and schedule team shift timings effectively.
Requirements:
- Minimum 3 years of experience in a retail leadership role.
- Proven track record of driving sales growth and improving customer satisfaction.
- Excellent communication and coaching skills.
- Able to work in a fast-paced environment and prioritize tasks effectively.
Benefits:
- Competitive salary and bonus structure.
- Ongoing training and development opportunities.
- Opportunities for career advancement.
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