
Payment Processing Specialist
2 days ago
The role involves overseeing the production of timely and accurate transaction processing, investigations in various currencies, and providing support to internal and external clients as required. Responsibilities include ensuring compliance with relevant controls, regulations, and agreed service level agreements (SLAs), Key Performance Indicators (KPIs), and Risk Indicators (KRIs). The Associate will also build and maintain relationships with front office clients to provide a point of contact for time-sensitive and complex tasks.
", "Responsibilities:", "- ", "
- Ensuring timely, complete, and accurate processing of transactions, including performing all relevant controls within own area of responsibility", "
- Applying GCO and Business strategies and objectives across product and business lines within all internal and external policies, guidelines, and requirements of regulators and to agreed SLAs, KRIs, and KPIs", "
- Building and maintaining relationships with front office clients to provide a point of contact within the GCO functional team for time-critical, complex, or regulated tasks, particularly", "
- Informing product function development to ensure a superior offering in the face of changing client needs and market trends", "
- Escalating operational, regulatory, and other risks to line manager and functional leads as appropriate, contributing to the development and implementation of mitigation or control solutions", "
- Informing the design and implementation of strategies to ensure continuous process improvement", "
- Undertaking periodic reviews of the efficiency and effectiveness of operational processes within own area of responsibility to identify opportunities to eliminate waste and improve efficiency and performance", "
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- Relevant experience in one or more specific technical areas, such as SWIFT and understanding of various clearing systems", "
- Detailed knowledge on SWIFT messaging, specially MT 103 and 202, 202 COV", "
- Sound knowledge on Payments Clearing Systems across US, Euro, APAC region, Embargo Filtering", "
- Subject Matter Expert in Payment processing, Payments investigation", "
- Basic analytical skills, flexible regarding production problem-solving", "
- Excellent communication skills, fluent in English and local language, written and verbal", "
- Ability to work in virtual teams and in a matrix organization", "
- Excellent team worker, able to work in virtual global teams and a matrix organization", "
- Ability to work in fast-paced environments, keep pace with technical innovation and maintain a broad understanding of the GCO offering", "
- Open-minded, able to share information, transfer knowledge, and expertise to team members", "
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- Best-in-class leave policy", "
- Gender-neutral parental leaves", "
- 100% reimbursement under childcare assistance benefit, gender-neutral", "
- Sponsorship for industry-relevant certifications and education", "
- Employee Assistance Program for you and your family members", "
- Comprehensive Hospitalization Insurance for you and your dependents", "
- Accident and Term life Insurance", "
- Complementary Health screening for 35 yrs and above", "
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