
Multilingual Customer Support Specialist
2 days ago
Job Title: Multilingual Support Specialist
Job Description:
- This is a full-time remote role for a Language Interpreter. The successful candidate will be responsible for providing accurate interpretation in Bengali/Nepali/French Language and English Language during telephone and video conversations between individuals of different languages and backgrounds.
- The ideal candidate will also be required to listen carefully to speakers' statements to interpret them correctly, ask questions when necessary, and remain neutral and impartial.
Responsibilities:
- Listening and precisely interpreting communication between two different language speaking persons (Example: English To Bengali/Nepali/French & Bengali/Nepali/French To English)
- Ensuring high-quality service delivery and adherence to standard operating procedures required for the process and organization
Requirements:
- Education: 12th, Diploma / Any Graduate
- Experience: Fresher / Experience with strong communication skills
Additional Requirements for French:
- Minimum B2 Certified In French Language or B1 With Minimum 6 Month Experience or UG/PG Degree In French Language Is Mandatory.
Work Schedule:
- 5 days a week
- Rotational shifts including night shift (first 3 months) and day shift
- 2 rotational week offs
Language Skills:
- Highly proficient in Bengali/Nepali/French Speaking & English Speaking
- Command over Language with good understanding skills is required
- Excellent Communication skills required
- Good listening skills required
- Energetic and positive approach towards issues handling
- Flexible to work in rotational shifts
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