
Service Excellence Professional
2 weeks ago
Job Title: Service Excellence Professional
Overview:
This is a full-time on-site role requiring strong interpersonal skills and effective communication abilities. The ideal candidate will have experience in customer service, proficiency in maintaining detailed records, and excellent problem-solving skills.
Key Responsibilities:
- Handle customer inquiries via phone, email, and WhatsApp
- Maintain accurate and up-to-date records
- Liaise with partners to resolve customer issues
- Collaborate with other departments to meet customer service goals and operational efficiency
Requirements:
- Bachelor's degree in Business, Management, or related field
- 1-2 years of experience in customer service
- Strong communication and interpersonal skills
- Ability to work under pressure and meet deadlines
About the Role:
This position requires a proactive and organized individual who can effectively manage multiple tasks and prioritize customer needs. If you are a team player with excellent communication skills, we encourage you to apply.
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