Operations Manager

2 days ago

Gurgaon, Haryana, India beBeeLeadership Full time ₹ 1,04,000 - ₹ 1,30,878

Effective leadership and strategic thinking are essential for this role as you will spearhead the housekeeping team, determining high-quality services that result in customer satisfaction and optimum resource utilization. You will create a healthy work environment that facilitates high-performance team members and accomplishes organizational goals.

  • Clean designated facility areas such as dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, room cleaning, and more.
  • Coordinate with teams to ensure seamless delivery.
  • Manage events hosted by the company as a business requirement.
  • Ensure compliance with licensing laws, health, and safety regulations.
  • Direct staff to strive for continuous improvement.

Key Responsibilities:

  • Spearheading Housekeeping Team: Lead the housekeeping team to provide exceptional service to guests.
  • Quality Service Delivery: Determine high-quality services that meet customer expectations and optimize resource utilization.
  • Team Performance: Foster a healthy work environment that encourages high performance from team members.
  • Compliance: Ensure compliance with relevant laws, regulations, and policies.

Requirements:

  • Excellent Communication Skills: Possess excellent communication skills to effectively interact with team members and guests.
  • Problem-Solving Skills: Demonstrate strong problem-solving skills to address challenges and find solutions.
  • Leadership Skills: Exhibit effective leadership skills to motivate and direct team members.
  • Customer Focus: Prioritize customer satisfaction and deliver high-quality services.

Benefits:

  • Competitive Salary: Enjoy a competitive salary package.
  • Opportunities for Growth: Develop your career through training and professional development opportunities.
  • Collaborative Environment: Work in a collaborative environment where teamwork and innovation thrive.

What We Offer:

  • Autonomy and Accountability: Take ownership of tasks and responsibilities, making informed decisions to drive results.
  • Supportive Team: Collaborate with a supportive team that shares knowledge and expertise.
  • Professional Development: Pursue ongoing training and education to enhance skills and stay up-to-date with industry trends.

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