Collection Operations Manager

1 day ago

Aligarh, Uttar Pradesh, India beBeecollection Full time ₹ 60,00,000 - ₹ 80,00,000
Accounts Receivable Specialist Job Description

The role of an Accounts Receivable Specialist is crucial in facilitating the collection process and ensuring timely payments from clients.

Key Responsibilities:

  • Facilitate collections by contacting clients for the collection of outstanding payments
  • Drive collection activities and achieve targets while maintaining excellent customer service
  • Agressively follow up with customers on-call/emails for overdue amounts to minimize debts and maintain loss experience to a minimum
  • Maintain a database of all transactions with respect to payment collection account receivables
  • Assist in improving collection strategies to drive continuous improvement in the collections process
  • Research and resolve payment discrepancies
  • Understand the system for better monitoring and resolution of overdue cases and extend assistance to the recovery team for the resolution of cases by way of recovery
  • Verify clients and customers who appear to be potential defaulters
  • Visit customers places for either payment or product pick up

Requirements:

  • 1-3 years of experience as a collection executive or similar role
  • Excellent communication skills both written and oral
  • Strong convincing skills
  • Fluent in Hindi and English
  • Strong Excel Skills

About the Role:

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work well under pressure. Strong organizational and time management skills are essential, along with proficiency in MS Office and Excel.

Benefits:

This role offers a competitive salary package, including opportunities for professional growth and development. The successful candidate will also receive comprehensive training and support to ensure their success in this role.

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