Senior Training and Development Lead

3 weeks ago


Bengaluru, Karnataka, India WNS Full time

About WNS

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We are a global business process management company that helps clients navigate complex business ecosystems. Our organizational training strategy aims to develop the skills of our employees, ensuring they can effectively deliver services to our clients.

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Job Overview

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We are seeking an experienced Senior Training and Development Lead to devise our organizational training strategy, oversee its implementation, and assess its outcomes.

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This role requires someone who can identify training needs, develop training plans, deploy various training methods, and monitor program effectiveness. The ideal candidate will have a background in business, leadership, human resources, development, or education.

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Key Responsibilities

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  • Identify and assess future and current training needs.">
  • Develop an overall or individualized training and development plan.">
  • Deploy a wide variety of training methods.">
  • Responsible for training delivery for new hires, refreshers, and any ad hoc training requests.">
  • Monitor and evaluate training programs' effectiveness, success, and ROI periodically and report on them.">
  • Provide opportunities for ongoing development.">
  • Drive individual goals, including but not limited to, training certifications for trainers, deadlines for training remediation's, and all other relevant metrics.">
  • Strategically manage the workload and workflows for the training team and set up the right organizational structures to support all lines of business and workflows.">
  • Proactively communicate with clients on daily operational matters relating to training.">
  • Collaborate with operational teams to ensure that refresher-training needs are identified and delivered.">
  • Qualifications:">
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Requirements

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The ideal candidate should have at least 5 years of financial crime experience and expertise in AML KYC CDD and EDD domains. They should also be comfortable working in rotational shifts/WFO setup.

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What We Offer

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We offer a competitive salary of $85,000 per annum, plus additional benefits such as health insurance, retirement plans, and opportunities for professional growth and development.

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Location

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The role is based in our office location, where you will have the opportunity to work with a diverse team of professionals and contribute to the success of our organization.



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