Process Development Specialist

2 weeks ago


Noida, Uttar Pradesh, India ICCS Full time

Key Responsibilities:

  • Conduct process training for new hires, up-skilling existing and new products, or refresher training.
  • Ensure excellent training throughput of training batches.
  • Maintain and share training reports on time.
  • Foster active interactions with internal and external clients.
  • Take up small improvement projects/initiatives in individual capacity or in collaboration with different departments.
  • Create and modify training content on a regular basis.
  • Improve team capabilities through coaching and mentoring.

Requirements:

  • Outbound BPO experience is an added advantage.
  • Graduate/Postgraduate qualification.
  • Location: Noida.

Interview Information:

  • Interview Venue: ICCS Ltd. C-133B, Sector -2, Noida.
  • Nearest Metro Station: Noida Sector - 15 metro station.


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