Process Development Specialist
2 weeks ago
Key Responsibilities:
- Conduct process training for new hires, up-skilling existing and new products, or refresher training.
- Ensure excellent training throughput of training batches.
- Maintain and share training reports on time.
- Foster active interactions with internal and external clients.
- Take up small improvement projects/initiatives in individual capacity or in collaboration with different departments.
- Create and modify training content on a regular basis.
- Improve team capabilities through coaching and mentoring.
Requirements:
- Outbound BPO experience is an added advantage.
- Graduate/Postgraduate qualification.
- Location: Noida.
Interview Information:
- Interview Venue: ICCS Ltd. C-133B, Sector -2, Noida.
- Nearest Metro Station: Noida Sector - 15 metro station.
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