Senior Customer Experience Developer

1 day ago

Guntur, Andhra Pradesh, India beBeeData Full time US$ 1,00,000 - US$ 1,50,000
Customer 360 Developer

Job Summary:

We are seeking an experienced Customer 360 developer with strong expertise in designing, implementing, and supporting Customer 360 solutions. The role requires knowledge in data modeling, data quality, real-time integrations, secure role-based access implementation, and experience in CI/CD and environment management.

Key Responsibilities:

  • Design, configure, and implement Customer 360 solutions.
  • Build and customize pages, business entities, field groups, hierarchies, and workflows.
  • Configure and execute Data Quality rules to standardize, validate, and cleanse customer data.
  • Develop and maintain Cloud Application Integration processes to support C360 pages, workflows, and integrations.
  • Configure and maintain match & merge rules for accurate customer data mastering.
  • Develop, manage, and expose Open APIs for C360 services and integrations.
  • Update and enhance business entities, attributes, and field groups as per business requirements.
  • Perform data modeling (logical/physical) and define customer hierarchies and relationships.
  • Implement and manage role-based access control for secure and compliant data access.
  • Develop and troubleshoot ingress/egress jobs, including FTP/SFTP, APIs, and file-based integrations.
  • Manage code promotion, environment migration, and CI/CD pipeline integration for Customer 360 assets.
  • Perform unit testing, system integration testing, and UAT support for C360 deliverables.

Required Skills and Qualifications:

  • 6–8 years of experience with Informatica tools (IDMC, PowerCenter, MDM, etc.).
  • Hands-on experience with Informatica IDMC Customer 360.
  • Strong knowledge of Data Quality rule configuration and data stewardship processes.
  • Experience with Cloud Application Integration for orchestrating workflows.
  • Proficiency in match & merge rules configuration, survivorship, and hierarchy management.
  • Experience updating and managing business entities, attributes, and field groups in C360.
  • Knowledge of Open API development and integrations.
  • Proficiency in data modeling, profiling, and MDM concepts.
  • Good understanding of Cloud Data Integration for real-time and batch integrations.
  • Strong experience developing and troubleshooting ingress/egress jobs, FTP/SFTP, APIs, and related integrations.
  • Experience with RBAC, security models, and governance best practices.
  • Familiarity with code promotion and CI/CD pipelines for IDMC deployments.

Good to Have:

  • Experience in Customer Master Data Management implementations.
  • Familiarity with Agile delivery models and DevOps practices.
  • Prior experience working in onshore-offshore/global delivery models.

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