Business Processes Implementation Consultant
2 weeks ago
At SAP, we believe in empowering our customers to achieve their goals. As a Business Processes Implementation Consultant, you will play a crucial role in helping our customers in India and across the APAC/EMEA regions implement SAP Concur successfully.
Key Responsibilities:
- Implement SAP Concur for our customers in India and across the APAC/EMEA regions.
- Gather functional and business requirements from customers, evaluate their needs, create system design and configuration while working closely with Concur PM and Technical resources.
- Be part of a cloud consulting team focused on faster and simplified deployments by advising customers on industry-standard best practices.
- Adhere to project management principles for successfully initiating, planning, executing, controlling, and closing projects.
- Work with the customer to conduct UAT and issue logging/tracking.
- Support customers on change management and manage post-go-live hypercare.
- Deliver customized training sessions for client stakeholders, empowering them to manage training for the larger user base/end users.
- Stay updated on the latest SAP Concur features and functionalities, leveraging them to enhance client solutions and drive continuous improvement.
- Work with Indian/European/Australian customers in their respective time zones.
Requirements:
- Strong analytical, communication, and problem-solving skills with a willingness to learn on the job.
- Genuinely happy to work with customers and help them with a positive attitude and empathy towards the customer.
- Effective communication and presentation skills.
- Experience in product implementation (solution design, configuration, testing, and product rollout) preferred.
- Experience of 3-5 years with customer-facing experience of at least 2 years.
- Technology background: BE/BTech/BSc IT/BCA/MCA.
About Your Team:
Your team comprises high-performing cloud consulting individuals who work on delivering advisory and implementation services to cross-industry customers. The team is actively engaged with customers across geographies to ensure their success and deliver value through SAP Concur's service offerings.
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