Operations Specialist

1 month ago


Bengaluru, Karnataka, India Rippling Full time

About Rippling

Rippling is a leading provider of HR, IT, and Finance solutions for businesses. Our platform brings together all workforce systems, enabling companies to manage and automate every aspect of the employee lifecycle in a single system.

As an Operations Specialist at Rippling, you will play a critical role in supporting our EDI operations. You will be responsible for configuring, debugging, and maintaining client-level configurations, as well as assisting in resolving errors returned from multiple insurance carriers.

This role requires strong engagement with insurance carriers, customers, and internal departments, and will have a significant impact on the success of Rippling's Benefits platform.

Key Responsibilities:

  • Own end-to-end setup of new EDI implementations and post-production support for our growing client base
  • Act as the primary point of contact with insurance carriers and customers to resolve issues related to EDI transactions
  • Identify process gaps and areas where improvements can be made

Requirements:

  • 3+ years of experience in EDI file transmissions and enrollment/member eligibility management
  • Strong communication skills (written and verbal)
  • Strong project management and organizational skills
  • Strong research and process development skills


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