Operations Specialist
1 month ago
About Rippling
Rippling is a leading provider of HR, IT, and Finance solutions for businesses. Our platform brings together all workforce systems, enabling companies to manage and automate every aspect of the employee lifecycle in a single system.
As an Operations Specialist at Rippling, you will play a critical role in supporting our EDI operations. You will be responsible for configuring, debugging, and maintaining client-level configurations, as well as assisting in resolving errors returned from multiple insurance carriers.
This role requires strong engagement with insurance carriers, customers, and internal departments, and will have a significant impact on the success of Rippling's Benefits platform.
Key Responsibilities:
- Own end-to-end setup of new EDI implementations and post-production support for our growing client base
- Act as the primary point of contact with insurance carriers and customers to resolve issues related to EDI transactions
- Identify process gaps and areas where improvements can be made
Requirements:
- 3+ years of experience in EDI file transmissions and enrollment/member eligibility management
- Strong communication skills (written and verbal)
- Strong project management and organizational skills
- Strong research and process development skills
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