D365 F&O Technical Support Specialist

We are seeking a seasoned D365 F&O technical support specialist to oversee the management, maintenance, and optimization of our Microsoft Dynamics 365 Finance & Operations (F&O) environments.

This role offers the opportunity to work remotely for an Australian client with flexible working arrangements. To be considered, applicants must be willing to work in or close to Melbourne, Australia Timezone (GMT+10).

The ideal candidate will possess strong technical expertise in deployments, database management, system upgrades, security administration, and development within the D365 ecosystem. This position requires a mix of environment management, DevOps practices, troubleshooting, and some development work to ensure smooth operations and continuous improvement of our ERP system.

• System Deployment & Environment Management:
• Deploy solution packages via Lifecycle Services (LCS) and Azure DevOps CI/CD pipelines.
• Perform D365 F&O developer, sandbox, and production environment updates.
• Manage code branching strategies, including cherry-picking changes across environments.
• Install, update, and manage ISV solutions across environments.
• Perform system upgrades and optimizations for performance and stability.

• Database & Maintenance Tasks:
• Perform database refreshes across environments and execute maintenance scripts.
• Optimize database performance and troubleshoot SQL-related issues.

• Security & Configuration Management:
• Modify and manage security roles for users based on access requirements.
• Perform administrative configurations within D365 F&O.

• Development & Troubleshooting:
• Investigate and troubleshoot technical issues related to D365 F&O.
• Perform small-scale development and customizations using X++ when required.
• Work with functional teams to implement Data Management Framework (DMF) solutions.

• At least 5 years of experience developing in D365 F&O.
• Minimum 2 years of experience in an environment administrator role.
• Strong proficiency in X++ for customizations and troubleshooting.
• Experience with Git and Azure DevOps, including CI/CD pipelines for D365 F&O.
• SQL Database Management experience, including writing queries and performing optimizations.
• Knowledge of D365 F&O environment management and system administration.
• Understanding of the Data Management Framework (DMF) for data import/export operations.
• Experience managing security roles and user permissions within D365 F&O.
• Familiarity with ISV solutions and how to manage version updates.
• Strong analytical and troubleshooting skills with the ability to resolve technical issues efficiently.

• Experience working with Power Platform (Power Automate, Power Apps, Dataverse).
• Experience integration with D365 Customer Engagement via Dual Write
• Exposure to LCS monitoring tools and telemetry for system health analysis.
• Experience with performance tuning and optimization of D365 F&O environments.
• Microsoft Certified: Dynamics 365 Finance & Operations Apps Developer Associate (preferred).

This role is ideal for a hands-on technical professional who enjoys working with D365 F&O environments, managing deployments, troubleshooting issues, and ensuring optimal system performance. If you thrive in a fast-paced, collaborative environment and are passionate about ERP system administration and DevOps, we'd love to hear from you.
About this role
This position involves overseeing the deployment, maintenance, and optimization of our Microsoft Dynamics 365 Finance & Operations (F&O) environments. You will work closely with cross-functional teams to ensure seamless operations and continuous improvement of our ERP system. With flexibility in working arrangements and opportunities for professional growth, this role is perfect for a skilled technical professional looking for a new challenge.