Customer Support Specialist Role

2 weeks ago


Vijayawada, Andhra Pradesh, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000
Customer Support Professional

We are seeking a skilled Customer Support Professional to join our team. The ideal candidate will possess excellent communication skills, both verbal and written, and be able to handle calls independently.

Key Responsibilities:
  • Provide customer support services in multiple languages.
  • Handle customer inquiries and resolve issues efficiently.
  • Work collaboratively with the project environment to execute tasks independently.
  • Develop strong analytical and problem-solving skills to handle complex customer issues.
  • Maintain accurate records and documentation of customer interactions.
Requirements:
  • Bachelor's degree holder or fresher with good language competency.
  • Minimum 1 year experience in any customer service domain with multi-lingual voice campaigns.
  • Adaptive to the project environment and able to execute tasks independently.
  • Quick learner with the ability to handle calls independently.
  • Flexible week-off with shift timings covering 24/7.
  • Excellent verbal and written communication skills in English, Hindi, and Kannada.
  • Basic knowledge in MS Excel.
Preferred Qualifications:
  • Knowledge of any other Indian regional language.
What We Offer:

A dynamic work environment with opportunities for growth and development.



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