
Voice AI Quality Assurance Specialist
2 weeks ago
We are seeking an experienced Voice AI Quality Assurance Specialist to join our team in ensuring the highest quality conversational experience for our users. The ideal candidate will have a strong background in software testing and quality assurance, with a focus on voice AI and natural language processing technologies.
Key Responsibilities:
- Create and execute comprehensive test plans to validate the functionality and usability of our voice AI platform.
- Develop and maintain automated testing frameworks to ensure efficient and effective testing processes.
- Collaborate with cross-functional teams to identify and prioritize testing needs and optimize testing strategies.
- Analyze test results and provide actionable feedback to drive continuous improvement.
- Stay up-to-date with industry trends and emerging technologies to ensure our testing approaches remain relevant and effective.
Required Qualifications:
- 5+ years of experience in software testing and quality assurance, with a focus on voice AI and natural language processing.
- Strong understanding of testing methodologies, including Agile and DevOps.
- Experience with automation testing tools, such as Selenium and Appium.
- Proficiency in programming languages, such as Python, Java, or JavaScript.
- Familiarity with cloud-based platforms and microservices architecture.
Preferred Qualifications:
- Experience working with voice AI platforms and natural language processing technologies.
- Knowledge of machine learning and data analytics concepts.
- Familiarity with agile project management tools and methodologies.
- Ability to work in a fast-paced environment and adapt to changing priorities.
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