Digital Transformation Project Director

6 days ago


Gurgaon, Haryana, India AHEAD Full time

AHEAD is a technology-driven company that builds platforms for digital business. We use advanced technologies to help enterprises deliver on the promise of digital transformation.

Job Description

The Sr. Project Manager - Managed Services plays a critical role in managing complex IT transition and transformation projects for our Managed Services division. This role requires strong project management skills, including experience with Agile and Waterfall methodologies, ITIL, and project management software.

Key Responsibilities:

  • Execute IT transition and transformation activities designated in support of the Managed Services organization
  • Define and manage project workstreams, schedules, and lead workstream meetings, track action items, issues, and risks, and provide status updates
  • Review contracts, operational processes, coordinate, and author client communications
  • Drive the development and execution of the project plan by working with different project workstreams to define, sequence, and estimate duration of project activities and schedule to meet project objectives
  • Manage all aspects of project execution, including scope, requirements gathering, risk assessment, project planning, change control, and status reporting
Requirements

To succeed in this role, you will need:

  • 5+ years of relevant IT project management experience, preferably with ITSM experience
  • Project management certification (e.g., PMP, PRINCE2) preferred
  • ServiceNow experience is a plus
  • Strong verbal and written communication skills
  • Ability to manage project budgets and timelines
  • Advanced skills in the use of project management software
Benefits

AHEAD offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k), paid company holidays, paid time off, and paid parental and caregiver leave.

We also provide opportunities for growth and development, including training and certifications, as well as a supportive and inclusive work environment.



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