Chief Business Process Enhancement Expert

3 days ago

Hyderabad Secunderabad Telangana Mumbai, India beBeeProcess Full time US$ 90,000 - US$ 1,20,000

Business Process Optimization Specialist

About the Role:

  • Develop and implement process improvements to drive efficiency, reduce costs, and enhance customer experience through strategic solutions and comprehensive documentation.
  • Collaborate with cross-functional teams to ensure alignment of process changes with business objectives and compliance with regulatory requirements and industry standards.
  • Establish and monitor process metrics for performance measurement, conduct compliance audits and risk assessments to ensure adherence to standards, and collaborate with data scientists and IT teams to leverage AI and automation technologies.
  • Work with stakeholders to prioritize process improvement initiatives, escalate priority issues, and actively participate in team meetings to review key risk and process indicators.
  • Evaluate systems and procedures, trace ripple effects of upstream process changes, and recommend improvements to drive process efficiency.

About You:

  • You hold a bachelor's degree with a major or emphasis in Accounting and Finance, complemented by at least 5 years of experience in business process improvement, operations, or a related field.
  • You possess a strong understanding of business operations and processes, coupled with excellent analytical, problem-solving, communication, and interpersonal skills.
  • You thrive in fast-paced environments, adapting to changing priorities with strong project management skills and experience managing multiple projects simultaneously.
  • You are proficient in process modeling and design tools, as well as data analysis and visualization tools, with familiarity in AI and machine learning concepts and tools.
  • You demonstrate strong attention to detail and accuracy in work products, with hands-on experience in SAP and proficiency in Microsoft Office products, especially Excel.
  • You excel in building strong internal and external relationships, fostering collaboration and client service, and possess a curious mindset to learn and innovate creatively in dynamic environments.

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