Senior Program Manager

The role of a Project Manager involves overseeing the planning, execution, and successful completion of projects. This includes coordinating resources, managing team dynamics, and ensuring clear communication with all stakeholders.

Key Responsibilities:

• Process & Continuous Improvement: Ensure adherence to management, reporting, and governance standards, securing timely stakeholder approvals and concurrence.
• Operate effectively across waterfall, agile, and DevOps methodologies as appropriate for different work streams within a program.
• Independently configure software and guide others in configuration according to specifications, addressing Change Management needs as required.
• Develop and implement efficient, effective, and supportable solutions in alignment with industry best practices.
• Assist in the production, review, and execution of test cases against acceptance criteria, ensuring that the product operates as specified.
• Ensure that all processes are followed and that relevant documentation is complete and standardized, facilitating a smooth transition to support.
• Debug and report issues observed during testing to ensure high-quality solutions are delivered.
• Own the Numbers: Calculate project burn and cycle time to ensure that the project remains within budget.
• Love the Customer but Protect Prospecta: Develop a comprehensive understanding of client business requirements, clearly defining scope and requirements.
• Identify key changes and additions, presenting viable solution options to the client.
• Proactively communicate any deviations from the Business Blueprint or Statement of Work, generating change requests to maximize project yield.
• Engage comfortably with demanding customers, facilitating functional discussions with both internal and external stakeholders.
• Monitor and communicate delivery progress to all stakeholders, taking corrective action as necessary, and garnering stakeholder support to resolve blockers and issues.
• Foster collaborative relationships with other business functions, partners, and internal teams to ensure successful project delivery.
• Highlight the relative risks and benefits of various options to guide decision-making.
• Looking after People with fairness & consistency: Identify talent, facilitate upskilling, and implement retention strategies to drive team improvement and elevate performance standards.
• Actively pursue training opportunities, courses, and product updates to enhance skills and knowledge.
• Must have:
  • Educational Background: Bachelor's or engineering degree with a specialization in Data Analytics, Data Science, or Statistics; a master's degree (MBA) is preferred.
  • Experience: 10-12 years of experience in project methodology, demonstrating a strong understanding of project management practices within the Software Delivery Lifecycle (SDLC).
  • SAP ERP Knowledge: Sound knowledge of the SAP ERP system.
  • Master Data Management Knowledge: Good understanding of Master Data Management domain procedures and practices.
  • Database Proficiency: Working knowledge of databases such as Oracle and SQL Server.
  • Project Management Certification: Relevant certifications in project management (e.g., PMP, Prince2).
  • Collaboration Tools: Proficiency in using collaboration tools like JIRA, Confluence, and Microsoft Teams to track project phases and collaborate effectively with the team.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to clearly articulate ideas and influence stakeholders.
  • Analytical Skills: Strong analytical, logical reasoning, and interpersonal skills, along with proven customer handling capabilities.
  • Attention to Detail: A meticulous approach to client needs and quality assurance.
  • Multi-tasking Ability: Proficient in managing multiple simultaneous implementations while effectively coordinating with internal and external stakeholders.
  • Global Collaboration: Willingness and ability to work across different time zones to support global projects.
  • Organizational Skills: Excellent organizational and time management skills to prioritize tasks and meet deadlines.
  • Leadership Ability: Capability to motivate and lead teams to complete projects on time, ensuring quality standards are met.
  • Team Orientation: Strong team-oriented mindset with a self-motivated approach.
  • Adaptability: Confidence and resilience in working within a fast-paced and changing environment.
  • Results-Driven: Proven ability to lead initiatives with a passion for driving results, demonstrating enthusiasm and commitment to generating positive outcomes for customers.
  • Good to have:
    • Programming Proficiency: A solid understanding of one or more programming languages (e.g., Python, Java, C#, or JavaScript) to facilitate technical discussions and solution development.
    • Cloud Platform Experience: Familiarity with cloud services (e.g., AWS, Azure, or Google Cloud) for deploying and managing applications.
    • Data Visualization Skills: Experience with data visualization tools (e.g., Tableau, Power BI, or Qlik) to effectively communicate data insights.