
Culinary Operations Manager
7 days ago
The successful candidate will oversee all aspects of our culinary operations, ensuring exceptional quality and consistency in every dish served.
- Main Responsibilities:
- Direct, coach, support, supervise, and evaluate direct reports.
- Develop a deep understanding of food knowledge and culinary terms.
- Maintain recipe quality and consistency according to company instructions.
- Work efficiently and productively to meet operational goals.
- Coordinate and supervise team members assigned to specific sections.
- Monitor and maintain recipe folders in pristine condition.
- Respond promptly to requests from supervisors or managers on duty.
- Control production levels and recommend improvements for better cost management.
- Prepare electronic food requisitions and verify deliveries for accuracy.
- Oversight of main kitchen sections, including sauce, entremetier, fish, roast, outlet CDP, Tournant, and cold kitchen.
- Ensure adherence to Public Health standards and expectations.
- Promote the HACCP program for correct execution.
- Prepare assigned areas for announced or unannounced Public Health inspections.
Financial Responsibilities:
- Conduct cost containment through proper record-keeping, supply management, and equipment maintenance.
- Identify potential expense reductions through effective cost control.
- Analyze operational problems and implement corrective measures.
- Review timesheets and forward them for approval.
- Prepare various reports and letters using personal computer systems.
- Verify item requisitioning for accurate quantities, timely delivery, and adherence to established procedures.
- Conduct workstation spot checks to minimize deterioration and waste.
Required Skills and Qualifications:
- A minimum of 5 years' experience in upscale hotels, resorts, cruise ships, or convention banqueting services.
- At least 2 years as a chef Tournant (shipboard experience preferred).
- Culinary school degree required.
- Strong management skills in multicultural and dynamic environments.
- Excellent communication, problem-solving, decision-making, and interpersonal skills.
- Superior customer service, teamwork, and conflict resolution abilities.
- Knowledge of personalized service principles, including needs assessment techniques, quality standards, alternative delivery systems, and guest satisfaction evaluation methods.
- Strong planning, coaching, organizing, staffing, controlling, and evaluating skills.
- Intermediate computer software proficiency.
- Familiarity with basic accounting principles, such as numbering flow, 'Debits/Credits', adjusting entries, and corrections.
- Ability to write reports and business correspondence and establish good rapport with senior officers and corporate office staff.
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