
Warranty Specialist: Automotive Claims Processing
1 week ago
About Us
Our organization has been a leader in the automotive industry since 1966. We provide stability, growth, and career development opportunities. This position allows you to work remotely while joining a supportive team and building a long-term career.
Job Overview
The Warranty Specialist will be responsible for accurate and timely processing of warranty claims. This role requires strong attention to detail, effective communication, and the ability to work flexible hours aligned with US Central Standard Time. Beyond administrative tasks, this role offers a unique, paid pathway to develop into a skilled automotive warranty coding expert.
Key Responsibilities
- Verify repair orders against dealership systems and prepare claims for submission.
- Accurately review, code, and process warranty claims.
- Maintain records, update claim notes daily, and track aging claims.
- Communicate with US-based dealership staff to resolve issues.
- Collaborate with our team to ensure accuracy and satisfaction.
Requirements & Qualifications
- Excellent English communication skills (written and verbal).
- Strong attention to detail and accuracy.
- Bachelor's degree highly preferred.
- Prior experience in warranty processing (Ford, GM, or Chrysler) is a strong advantage.
- Ability to work flexible hours, including occasional overnight shifts.
- Reliable high-speed internet and a professional home office setup.
- Computer proficiency and ability to learn new software quickly.
What We Offer
This role provides a competitive compensation package, including health insurance benefits, retirement savings options, and paid time off.
As a remote employee, you will have the flexibility to work from anywhere with a reliable internet connection. Our team values work-life balance and encourages employees to take breaks throughout the day to recharge and stay focused.
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