Technical Solution Provider

16 hours ago

Vellore, Tamil Nadu, India beBeeSolution Full time ₹ 12,00,000 - ₹ 15,00,000
Technical Support Specialist

We are a leading technology provider in the hospitality industry, committed to delivering innovative solutions that empower our clients to maximize profits.

The role of Technical Support Specialist involves working closely with various teams to provide technical expertise and resolve complex issues. This includes maintaining a deep understanding of our products and database structures.

  • Maintaining up-to-date knowledge of our product offerings and database architecture.
  • Providing technical support and guidance to colleagues and clients as needed.
  • Collaborating with cross-functional teams to identify and resolve technical challenges.

This role is ideal for an individual with strong analytical skills and experience working with enterprise software solutions. The successful candidate will have a proven track record of troubleshooting and resolving technical issues in a fast-paced environment.

Benefits of this role include:

  • Opportunities for professional growth and development.
  • A dynamic and collaborative work environment.
  • The chance to make a meaningful impact on the hospitality industry.

Key Responsibilities:

  • Responding to escalated support requests and providing timely resolutions.
  • Collaborating with internal stakeholders to identify process improvements.
  • Developing and implementing effective technical solutions.

Requirements:

  • 3+ years of experience in technical support or a related field.
  • Strong analytical and problem-solving skills.
  • Ability to work effectively in a team environment.

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