Visionary Customer Experience Leader

2 days ago


Davangere, Karnataka, India beBeeInnovation Full time ₹ 15,00,000 - ₹ 25,00,000
Customer Experience Transformation Lead

We drive business growth by empowering startups to scale and innovate through strategic talent alignment, skill enhancement, and employer brand transformation.

Key Responsibilities:

  • Understand customer behavior, preferences, and purchase drivers to inform product launches and campaigns.
  • Develop and execute holistic brand strategies to drive growth, awareness, and engagement across all customer touchpoints.
  • Lead cross-functional teams to launch new products, campaigns, and customer initiatives.
  • Utilize customer insights and market research to guide brand positioning and messaging.
  • Collaborate with digital teams to optimize online presence and customer experience.
  • Drive continuous innovation and experimentation to stay ahead of competitors.
  • Monitor and evaluate brand performance using data-driven insights to refine strategies.

Requirements:

  • Minimum 5 years in the FMCG sector with leading brands or similar industries.
  • 1–2 years in online brand management, ideally within a consumer-facing, high-growth environment.

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