Benefits Reconciliation Specialist

4 weeks ago


Bengaluru, Karnataka, India ADCI - BLR 14 SEZ Full time
About the Role

We are seeking a highly skilled Benefits Reconciliation Specialist to join our team at ADCI - BLR 14 SEZ. As a Benefits Reconciliation Specialist, you will be responsible for ensuring the smooth delivery of benefits for our employees. This includes reviewing and auditing reports related to Health & Wellness and Financial benefits to ensure there are no data discrepancies.

Key Responsibilities

* Review and audit reports related to Health & Wellness and Financial benefits to ensure there are no data discrepancies
* Investigate discrepancies, find and implement solutions
* Identify customer impacting issues, identify and implement solutions and process improvements to increase customer satisfaction
* Create standard operating procedures (SOPs), process maps, SIPOC
* Make sure all assigned processes are completed in time as per SLA

Requirements

* 4+ years of strong experience in managing Benefits Administration processes, preferably US Benefits
* Strong attention to detail and a high level of processing with utmost accuracy
* Knowledge of HRIS or Applicant Tracking Systems are preferred
* Experience with Payroll Systems, HRIS

A Day in the Life

As a Benefits Reconciliation Specialist, you will work on day-to-day reconciliations supporting US benefits. Your day will involve identifying data sources, running data comparison to identify discrepancies, investigating discrepancies to identify system of correction, owners of correction and working with them to resolve the discrepancies, and partnering with Benefit Program teams, vendors to bridge knowledge/system gap to ensure Perfect Benefit Experience for Amazon Employees in US.

About the Team

Our team administers benefits for 58 countries and supports ~1.5MM employees (997K US and 522K non-US). The major service areas include: (1) Benefits Administrative services, (2) My Benefits product support, (3) Shared Services (Quality and Reporting); (4) Employee Investment Services (EIS) Administration, (5) U.S. regulatory work, (6) Benefits Reconciliation and (7) US Benefit services

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