Accounts Receivable Specialist

3 days ago


Hyderabad, Telangana, India myGwork Full time

Company Overview:

At myGwork, we empower individuals to deliver exceptional results for our customers. Our inclusive culture is built on a foundation of trust, respect, and open communication.

About the Job:

We are seeking an experienced Collector and Analyst to join our team as a Collections Analyst. This role will be based in the USA and is a full-time position.

About You:

The ideal candidate will have 5-7 years of experience in Accounts Receivables, with a strong background in financial analysis, collection management, and customer service. You will be responsible for managing and resolving receivables-related queries from Amazon customers, supporting their billing issues, reconciling accounts, and driving monthly collection targets.

Key Responsibilities:

  • Monitor and collect accounts receivable for assigned portfolio by contacting customers via telephone & email, both inbound and outbound.
  • Work with cash application team to apply payments timely & accurately.
  • Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollected amounts are accounted for, and miscellaneous differences are cleared.
  • Provide accurate forecasting of collection promises.
  • Work with Customer Service & Billing teams to resolve customer disputes, support correction of root causes, and enable timely collections.
  • Identify slow-paying customers, timely escalation of collection challenges to management & BizOps team, and recommend appropriate exit paths.
  • To be highly customer obsessed and ensure delivering a positive customer experience on every interaction.
  • Assist in streamlining and improving the accounts receivable process by identifying areas of improvement.
  • Meet all the productivity related goals on a monthly basis.

Requirements:

  • Bachelor's Degree in Accounting/Finance or a related field.
  • Minimum 5-7 years of relevant experience in Accounts Receivables.
  • Good ability to communicate internally and externally.
  • Good ability to take initiative and self-start when necessary.
  • Proven ability to develop new ideas and creative solutions.
  • Proven ability to work successfully in an ambiguous environment.
  • Proven ability to meet tight deadlines and prioritize workload.
  • Fluency in Microsoft Excel is a must.

Estimated Salary:$110,000 - $140,000 per year, depending on experience and qualifications.



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