Support Service Professional

3 days ago

Kanpur, Uttar Pradesh, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 8,00,000

Multifaceted customer service and support solutions tailored to meet the unique needs of businesses.

Role Overview

This is a full-time, office-based position for a Customer Support professional in Indore.

The role involves delivering exceptional customer experiences through chat, email, and phone support, ensuring high levels of customer satisfaction.

Skill Requirements

  • Possess strong problem-solving skills with keen attention to detail.
  • Skilled in providing online assistance through chat and email communication.
  • Excellent interpersonal skills with ability to work effectively within a team-oriented environment.
  • Strong expertise in customer-facing roles and retention services.
  • Working knowledge of Microsoft Excel (basic to intermediate).

Benefits and Opportunities

  • Flexible to work in rotational shifts.
  • Comfortable with a 6-day work schedule and rotational weekly offs.
  • Awarding opportunity to work from the Indore office location.

Key Qualifications

  • Strong emphasis on maintaining confidentiality and discretion.
  • Proven track record of meeting or exceeding performance targets.
  • Able to adapt quickly to changing business priorities.

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