
Senior Operations Manager
3 days ago
Job Title: Team Leader// Spanish Process
We are seeking a seasoned professional to lead our team. As a Team Leader, you will be responsible for guiding your team towards achieving exceptional results.
The ideal candidate will have a proven track record of success in leadership roles, with expertise in process management and team development.
In this role, you will oversee daily operations, provide coaching and feedback to team members, and analyze performance metrics to inform business decisions.
You will also collaborate with internal teams to drive business outcomes and ensure seamless execution of projects.
The successful candidate will possess excellent communication and interpersonal skills, with the ability to motivate and empower their team.
Key responsibilities include:
- Leading daily team huddles and communicating operational updates
- Conducting effective coaching and feedback sessions
- Ensuring timely completion of compliance training and phishing exercises
- Reviewing and analyzing B2B Service Cloud and DOMO reports
To succeed in this role, you will need:
- Expert-level proficiency in web-based skills
- Strong time management and critical thinking skills
- Ability to multitask and lead in a dynamic environment
- Professional demeanor and respect for colleagues and customers
Benefits:
We offer a competitive compensation package, including benefits and opportunities for growth and development.
Educational Qualification: Graduate
Contact Information: Interested candidates can mail their CV at simmi@hiresquad.in or call at 8467054123
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