SAP SuccessFactors Implementation Specialist

3 days ago

Alleppey, Kerala, India beBeeSuccessFactors Full time ₹ 90,00,000 - ₹ 1,80,00,000
Job Description

The ideal candidate will play a key role in supporting and configuring core SuccessFactors modules, primarily Employee Central, Recruitment Management (RCM), Onboarding (ONB), and Performance & Goals Management (PMGM). Knowledge of Learning Management System (LMS) and reporting tools will be considered a secondary but valuable asset.

This role will directly support the Business HR team in day-to-day operations, troubleshooting, and issue resolution across multiple SAP SuccessFactors modules.

Key Responsibilities:
  • Configure and maintain SuccessFactors modules: EC, RCM, ONB, and PMGM.
  • Provide Level 2/3 support for issue resolution, root cause analysis, and performance improvement.
  • Collaborate closely with Business HR stakeholders/Product Owner to gather requirements and provide functional/technical solutions.
  • Handle day-to-day operational issues and configuration changes in a fast-paced environment.
  • Support secondary modules such as LMS and reporting as required.

Document changes, updates, and issue resolutions following internal IT change management protocols. Coordinate with SAP Support (SAP ONE Support Launchpad) for any escalated technical issues.

Required Skills & Qualifications:

Proven hands-on experience with configuration and support of SAP SuccessFactors modules: EC, RCM, ONB, PMGM.

Good understanding of SAP SuccessFactors system architecture and data flow across modules.

Working knowledge of LMS and reporting tools like Story Reports, Ad Hoc Reports, or Canvas is a plus.

Ability to analyze and resolve issues independently with minimal supervision.

Prior experience working within an internal IT team setup, supporting HR business functions.

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