
Strategic CRM Leader
14 hours ago
We are seeking an experienced and visionary Director of CRM to lead our organization's Salesforce development lifecycle. This key role will oversee multiple orgs, manage strategic initiatives, and implement modern DevOps practices.
The ideal candidate has 17+ years of overall experience, including 10–15 years of deep expertise in the Salesforce ecosystem. They must be a Salesforce expert with hands-on experience in Salesforce CPQ, Sales Cloud, Service Cloud, and Experience Cloud.
- Main Responsibilities:
- Lead the end-to-end Salesforce development lifecycle
- Oversee multiple orgs and manage strategic initiatives
- Implement modern DevOps practices
- Align platform capabilities with evolving business needs
To succeed in this role, you will need:
- Expertise in Salesforce:
- Deep understanding of Salesforce architecture, security model, configuration, and customization
- Hands-on experience with Apex, Visualforce, Lightning Web Components, and other Salesforce technologies
- Proven ability to design, develop, and implement complex Salesforce solutions
- Salesforce DevOps:
- Experience with release management and sandbox management in Salesforce
- Implement robust DevOps practices, including continuous integration and continuous delivery (CI/CD)
- Manage code quality, testing, and deployment processes
- Team Management:
- History of managing development and engineering teams
- Proven ability to manage a mix of full-time employees (FTE) and contractors effectively
This role offers the opportunity to work with a dynamic team and contribute to the growth and success of our organization. You will have the chance to:
- Work on high-impact CRM projects
- Collaborate with cross-functional teams
- Develop and execute a long-term Salesforce strategy
We are a leading technology provider with a strong commitment to innovation and customer satisfaction. Our team is passionate about delivering exceptional results and making a meaningful impact.
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