IT Service Delivery Expert

2 days ago


Delhi, Delhi, India Tata Consultancy Services Full time
Job Description:

As an IT Service Delivery Expert at Tata Consultancy Services, you will be responsible for managing the delivery of high-quality IT services to our clients. This role involves working closely with various stakeholders to ensure that our services meet the required standards.

Key Responsibilities:
• Develop and maintain strong relationships with our clients to understand their needs and expectations
• Collaborate with cross-functional teams to identify areas for process improvements and implement changes
• Provide expert-level support for SNOW and reporting tools, ensuring seamless service delivery

Required Skills and Qualifications:
• Strong technical skills in SNOW and reporting tools
• Excellent communication and interpersonal skills
• Proven experience in service management and delivery
• Ability to work in a fast-paced environment and adapt to changing priorities

Benefits:
• Competitive salary and benefits package
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment


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