BMC Helix Containerization and Migration Expert

2 weeks ago

Pune, India Rabbit and Tortoise Technology Solutions Full time

Rabbit and Tortoise Technology Solutions seeks a skilled BMC Helix Migration Specialist to lead our team in migrating our IT service management system to a container-based architecture. The ideal candidate will have extensive experience with BMC Helix products, containerization technologies, and cloud platforms.



Key Responsibilities:


  • Conduct a thorough assessment of our existing BMC Helix environment to identify potential bottlenecks and areas for improvement.
  • Develop a comprehensive migration plan, including data mapping, application compatibility testing, and risk mitigation strategies.
  • Deploy BMC Helix in a containerized environment, leveraging best practices for security, reliability, and maintainability.
  • Migrate configuration settings, data, and workflows from the current production environment to the new containerized setup.
  • Rigorously test the migrated environment to verify data integrity, functionality, and performance.
  • Execute a smooth cutover process, ensuring a successful transition to the new BMC Helix environment.


Requirements:


  • Bachelor's degree in information technology, computer science, or a related field.
  • 3-8 years of hands-on experience with BMC Helix products or other ITSM tools.
  • In-depth understanding of ITIL frameworks and best practices.
  • Strong problem-solving skills and attention to detail.
  • Proven ability to work independently and collaboratively in a team environment.
  • Excellent communication skills, both written and verbal.
  • Experience with containerization technologies (e.g., Docker, Kubernetes).
  • Knowledge of cloud platforms (e.g., AWS, Azure, GCP).
  • Scripting skills (e.g., Python, PowerShell).


Preferred Skills:


  • Experience with DevOps practices and tools.
  • Knowledge of security best practices for containerized environments.
  • Experience with monitoring and logging tools for containerized environments.

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