
Enterprise UCCE Implementation Specialist
24 hours ago
Our organization is seeking an experienced professional to take on a key role in implementing and configuring Unified Contact Center Enterprise (UCCE) solutions. The ideal candidate will have strong technical skills, excellent communication and presentation abilities, and the capacity to troubleshoot and design complex call flows.
">- Responsibilities:
- Implement and configure UCCE components such as ICM, CVP, CUIC, Finesse, CCMP, VVB, and CUSP
- Design and develop high-level architectures for UCCE systems
- Collaborate with cross-functional teams to ensure seamless integration of UCCE solutions with existing infrastructure
- Requirements:
- Strong technical knowledge of UCCE components and call flow management
- Excellent verbal and written communication skills
- Ability to analyze complex problems and design effective solutions
We are committed to providing our employees with a dynamic and supportive work environment that fosters growth and development. If you are a motivated and skilled professional looking for a new challenge, please consider applying for this exciting opportunity.
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