Airline Customer Service Representative

1 week ago


Madurai, Tamil Nadu, India Forex Integrated Services Full time
Job Title: Air Ticketing Ground Staff Cabin Crew

We are seeking a highly motivated and customer-focused individual to join our team as an Air Ticketing Ground Staff Cabin Crew member. As a key member of our airport team, you will be responsible for providing exceptional customer service to our passengers, ensuring a smooth and efficient travel experience.

Key Responsibilities:

  • Greet and welcome passengers, responding to their queries and concerns.
  • Check-in baggage and ensure it is properly tagged and loaded onto the aircraft.
  • Make reservations and assist passengers with their travel arrangements.
  • Assist with listing airline gates and seats.
  • Help customers with luggage tags and barcodes.
  • Assist passengers with disabilities and those traveling with small children.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Basic computer skills and knowledge of airline systems.
  • Ability to lift and move heavy luggage.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.


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