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Airline Customer Service Representative

1 month ago

Madurai, Tamil Nadu, India Forex Integrated Services Full time

We are seeking a highly skilled and enthusiastic Airline Customer Service Representative to join our team at Forex Integrated Services. As a key member of our airport team, you will be responsible for providing exceptional customer service to passengers and ensuring a smooth travel experience.

Key Responsibilities:

  • Greet and welcome passengers, responding to their queries and concerns.
  • Check in baggage and assist with luggage handling.
  • Make reservations and assist with seat allocation.
  • Coordinate with airline gates and seats.
  • Help customers with luggage tags and barcodes.
  • Assist passengers with disabilities and those traveling with small children.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Knowledge of airline procedures and protocols.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.