Overnight Financial Specialist

2 days ago

Kozhikode, Kerala, India beBeeAccountant Full time ₹ 6 - ₹ 8

Job Summary

We are seeking a seasoned Night Auditor to oversee overnight front desk and financial operations, delivering exceptional service to late-night guests. The ideal candidate will possess strong mathematical and accounting skills, proficiency in MS Office and PMS software, and excellent communication abilities.

Main Responsibilities:

  • Welcome guests warmly and efficiently overnight.
  • Handle reservations and arrange for amenities such as wake-up calls, taxis, and shuttle services.
  • Assist guests, VIPS, and VVIPS in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
  • Post room charges and taxes to guest accounts and process invoices.
  • Balance cash drawers, process credit card transactions, and verify receipts.
  • Track key financial metrics such as room occupancy rates and revenues.
  • Prepare end-of-day reports and summary cash balances for hotel management.
  • Verify the completion of end-of-day tasks by previous shifts.
  • Communicate with other departments like housekeeping and maintenance to ensure seamless service delivery.
  • Audit and reconcile the hotel's daily financial accounts, including revenue, charges, and payments.
  • Respond to guest inquiries and requests in a timely, friendly, and efficient manner.

Requirements:

  • Minimum 3+ years of front desk experience at a managerial level.
  • Basic math and accounting skills.
  • Proficient in MS Office, PMS, and IDS software.
  • Outstanding verbal and written communication skills.
  • Detail-oriented and strong organizational skills.
  • Associate or Bachelor's degree in Hotel Management or a related field.

About Us

We value customer satisfaction and employee development, providing opportunities for growth and professional advancement. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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