Customer Relationship Representative

2 weeks ago


Delhi, Delhi, India Hifly Group Full time

Key Responsibilities:

  • Develop and maintain strong relationships with existing clients to ensure retention and identify new business opportunities.
  • Manage client interactions through various communication channels, including emails, phone calls, and in-person meetings.
  • Collaborate with internal teams to resolve client complaints and concerns in a timely and professional manner.
  • Utilize data analysis skills to identify trends and insights that inform business decisions and drive growth.
  • Stay up-to-date on industry developments and competitor activity to remain competitive in the market.
  • Develop and implement strategies to improve customer satisfaction and loyalty.

Required Skills:

  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work in a fast-paced environment and adapt to changing priorities.


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