
Administrative Professional
1 day ago
We are a growing brand in Dehradun looking for a candidate with experience in customer service and administration. The ideal candidate will thrive in a fast-paced startup environment and be able to manage daily customer queries, coordinate with freelancers, and maintain inventory.
The successful candidate will work closely with the founder, providing administrative support and ensuring smooth execution across various aspects of the business. This includes managing daily customer queries via WhatsApp, Instagram, and email within 24 hours, maintaining a brand calendar for sales, launches, and shoots, coordinating with freelancers, keeping inventory updated, and managing influencer/brand collaborations.
To succeed in this role, you will require strong communication and organisational skills, be proactive, detail-oriented, and reliable, and have the ability to take ownership and drive tasks to completion. Experience in fashion, jewellery, or e-commerce is an added advantage.
We offer a dynamic work environment, where you will be working closely with the founder and being exposed to all aspects of running a business. If you are looking for a challenging role where you can grow and develop your skills, we encourage you to apply.
Key Responsibilities:
- Manage daily customer queries (WhatsApp, Instagram, email) within 24 hours
- Maintain brand calendar for sales, launches, and shoots
- Coordinate with freelancers (editors, photographers, UGC creators)
- Keep inventory updated, assist with website uploads
- Manage influencer/brand collaborations and follow-ups
- Share weekly reports on customers, stock, and key updates
Requirements:
- Minimum 2 years' experience in customer service, operations, or EA roles
- Strong communication and organisational skills
- Proactive, detail-oriented, and reliable
- Ability to take ownership and drive tasks to completion
- Experience in fashion, jewellery, or e-commerce is a plus
Why Choose Us?
- Work closely with the founder in a high-growth brand
- Be the customer-facing anchor of a business loved by its community
- Exposure across all aspects of running a business
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