Housekeeping Associate

2 weeks ago


Chennai, Tamil Nadu, India AccorHotel Full time

Primary Responsibilities

As a Housekeeping Associate at Accor Hotel, you will be responsible for maintaining the highest standards of cleanliness and hygiene in our hotel rooms and public areas.

  • Attend daily briefings and take on assigned tasks to ensure seamless operations.
  • Understand the different guest levels and room categories to provide exceptional service.
  • Clean and maintain areas of responsibility according to hotel standards and procedures.
  • Replenish guest supplies and promptly attend to guest requests.
  • Report damage or malfunction in hotel rooms/areas to your supervisor.
  • Maintain equipment in a proper state of cleanliness.
  • Keep a section room report and daily productivity report up to date.
  • Report lost and found articles to the housekeeping office immediately.
  • Handle guest complaints tactfully and report incidents or irregularities to your supervisor.
  • Report unusual behavior/activities in guestroom floors/public areas to your supervisor.
  • Record room status in allocated sections accurately.
  • Perform valet services when required (e.g. delivery of linen, processing laundry orders).

Other Responsibilities

  • Be well-versed in hotel fire & life safety/emergency procedures.
  • Attend all briefings, meetings, and trainings as assigned by management.
  • Maintain a high standard of personal appearance and hygiene at all times.
  • Perform other reasonable duties assigned by management.
  • Establish and maintain effective employee working relationships.

Remote Work: No

Employment Type: Full-time



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