Technical Solutions Expert

2 days ago

Chennai, Tamil Nadu, India beBeeProblem Full time ₹ 6,00,000 - ₹ 12,00,000
Job Title: Technical Solutions Expert

A Tech-Savvy Professional is needed to join our team as a Technical Solutions Expert. As a key member of our technical support team, you will be responsible for troubleshooting and resolving complex technical issues related to computer software and systems.

You will work closely with our clients to understand their needs and provide expert guidance on how to resolve technical problems. Your analytical skills and ability to think critically will enable you to analyze and recommend process improvements that drive business outcomes.

In addition to your technical expertise, you will have excellent communication skills, enabling you to clearly explain complex technical information to both technical and non-technical stakeholders.

Key Responsibilities:
  • Troubleshoot and resolve technical problems or issues related to computer software and systems
  • Provide technical guidance and recommendations to resolve business problems
  • Analyze, recommend, and implement process improvements
  • Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment
Required Skills and Qualifications:

To succeed in this role, you will need:

  • Technical Education: A degree in a relevant technical field such as Computer Science, Information Technology, or Engineering
  • Relevant Work Experience: At least 2 years of experience in a technical support role
  • Excellent Communication Skills: Ability to communicate complex technical information to both technical and non-technical stakeholders
Benefits:

We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.

What We Offer:

We are committed to creating an inclusive and diverse workplace where everyone feels valued and supported. We foster a culture of innovation, collaboration, and continuous learning, and we encourage our employees to grow and develop their careers.

We are an equal opportunities employer and welcome applications from all qualified candidates. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic.

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