Salesforce Enterprise Cloud Solutions Architect

1 week ago

Erode, Tamil Nadu, India beBeeArchitect Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

We are seeking a highly skilled Salesforce Technical Architect to join our organization in Erode, India.

This role requires extensive experience in designing and architecting enterprise-scale Service Cloud solutions, driving technical governance, and aligning Salesforce implementations with business strategy.

  • Define and own the end-to-end architecture for Salesforce Service Cloud solutions at enterprise scale.
  • Design data models, security models, and integration architectures for complex business environments.
  • Establish and enforce technical governance, coding standards, and best practices across Salesforce programs.
  • Ensure compliance with Salesforce Well-Architected Framework, security standards, and regulatory requirements.
Key Responsibilities
  • Administration & Governance: Oversee critical administration areas such as roles, profiles, permission sets, sharing rules, workflows, and automation tools.
  • Technical Leadership & Mentorship: Act as the technical authority for Service Cloud initiatives, guiding developers, admins, and consultants.
  • Project Delivery & Execution: Lead enterprise-wide Service Cloud implementations, including Case Management, Knowledge Management, Omni-Channel, CTI integrations, and Service Console.
  • Stakeholder & Client Advisory: Partner with business leaders to translate requirements into scalable technical architecture.
Further Details

The ideal candidate will combine deep Service Cloud expertise, architectural leadership, and hands-on technical ability, with proven experience in managing distributed teams and ensuring successful project execution.

The selected individual must stay ahead of Salesforce Service Cloud releases, AppExchange products, and industry innovations, and promote adoption of automation, AI/Einstein features, and advanced architectural patterns.

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