Platform Excellence Professional

2 weeks ago

Dombivli, Maharashtra, India beBeeOpportunity Full time ₹ 8,00,000 - ₹ 15,00,000
Job Description:

A Platform Success Executive is required to strengthen connections with schools and parents. This role involves building relationships, onboarding schools, verifying class details, and maintaining reports.

Key Responsibilities:
  • Build and maintain strong relationships with schools and activity providers across the city
  • Call and onboard schools onto the platform – explain how it works and gather accurate information about their classes
  • Verify class schedules, fees, and other details over phone and WhatsApp
  • Reach out to parents who submitted an inquiry – ask how their experience was, whether the school contacted them, and how we can help further
  • Maintain basic reports of your outreach and feedback
Requirements:
  • Strong spoken communication in English and Hindi
  • Friendly, empathetic and confident over phone and WhatsApp
  • Able to follow a process, use templates, and update basic records
  • Ability to work independently and take ownership of tasks
  • Comfortable with using spreadsheets, email and web-based tools
Preferred Qualifications:
  • Prior experience in customer support, inside sales, or school communication roles
  • Education: Graduate (any stream), or currently pursuing studies and available part-time
  • Candidates with an educational background will be given preference
What We Offer:
  • Paid training and exposure to customer ops, education-tech, and product-driven work
  • Be part of a mission-driven team making life easier for parents and schools
  • Growth opportunities into roles like Category Manager, Partnerships, or Content Ops
  • Work on tech-driven operations and use world-class tools and software

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