
Candidate Experience Specialist
7 days ago
As a vital member of our team, you will play a pivotal role in managing candidate communications, verifying documentation, and ensuring that all candidate interactions are handled with professionalism and empathy.
Your responsibilities will involve addressing inquiries and resolving issues via email or chat, reviewing candidate-provided documents for completeness and accuracy, and documenting candidate interactions and feedback to identify trends and areas for improvement in the candidate experience.
You will collaborate with cross-functional teams to address candidate needs and enhance the overall experience, create and maintain support documentation to streamline common and recurring questions, and assist professionals with tasks such as updating candidate information and informing internal teams of any escalated issues.
Key responsibilities include:
- Manage candidate communications and verify documentation
- Address inquiries and resolve issues via email or chat
- Review candidate-provided documents for completeness and accuracy
- Document candidate interactions and feedback
- Collaborate with cross-functional teams to address candidate needs
- Create and maintain support documentation
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Customer Experience Specialist
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Full-Time Candidate Support Position
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Procurement Specialist
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Digital Transformation Project Specialist
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